Refund policy

We have a 7-day return policy, which
means you have 7 days after receiving
your item to request a return.

To be eligible for a return, your item
must be in the same condition that you
received it, unused, and in its original
packaging. You'll also need the receipt
or proof of purchase.

To start a return, contact us at
aloracarts@gmail.com or WhatsApp us.

COD orders can be returned within
7 days of delivery. No questions asked.

DAMAGES & WRONG ITEMS
Please inspect your order upon delivery.
Contact us immediately if the item is
defective, damaged, or wrong — we will
make it right.

EXCEPTIONS — NON-RETURNABLE ITEMS
Opened pest control products cannot
be returned for safety reasons unless
the product is defective or damaged.

REFUNDS
Once your return is received and
inspected, we will notify you within
2 business days. If approved, refund
will be processed within 5-7 business
days to your original payment method.

For COD orders, refund will be sent
via bank transfer or UPI within
5-7 business days.